Paul first started in EMS in 1979. He became an EMT in 1981 and a paramedic in 1986 from Northeastern University. He graduated Magna Cum Laude from Bryant University with a Bachelor of Science in Finance with a Minor in Legal Studies.

Paul has worked in a variety of management positions throughout his career including management, supervisory, educational and CQI positions. In 1993 Paul became the Director of EMS at Norwood Hospital in Norwood MA where he transformed the department from a loss leader to a highly profitable department by instituting cost controls and adding 3 new profitable product lines.

The service started as a sole vehicle 911 service that Paul expanded into a full-service EMS agency. Besides performing 911 ALS intercept service utilizing 3 vehicles to respond to local fire based BLS agencies, Neponset Valley Health System EMS began providing ALS and BLS IFT and patient discharge services. Additionally, the agency began to provide dispatch support to the health systems motor pool, imaging services, and laboratory services departments. 

Neponset Valley EMS began to provide lab draws, 12 lead EKG and other services to local nursing homes and medical facilities as part of its expanded scope paramedic program well before it became common practice to utilize EMS providers to provide such services.

Jerry has been in EMS for over 40 years having served in all areas of service including the private sector, fire, military, and hospital-based services.

He has also held various administrative positions ranging from crew chief to director and he has worked extensively throughout Vermont, New Hampshire, Rhode Island and has been in Massachusetts since 1995.

In 2006 he joined Girard & Associates as a QA auditor and was promoted to the operations manager position shortly thereafter. He has been published in several EMS periodicals and was an editorial reviewer for a major medical publisher reviewing textbooks for 1st Responders, EMT and Paramedic students.

He currently serves on an EMS advisory board for a major pharmaceutical company which is researching the opioid issue.

Jerry’s mantra for quality assurance/quality improvement is, “What you do that’s good, we help you to do better!”

Kevin J. Kelley is a Massachusetts attorney and retired paramedic and EMS Executive Director who combines more almost 40 years of experience in emergency medical services, healthcare compliance, and criminal defense to protect and coach today’s EMS professionals.

As an attorney, Kevin represents EMTs, paramedics, and ambulance services before the Massachusetts Office of Emergency Medical Services (OEMS) and the Division of Administrative Law Appeals (DALA) in licensure and disciplinary proceedings. He defends providers accused of violating statewide treatment protocols or documentation standards, ensuring due process, and helping agencies strengthen their compliance culture.

Kevin serves as Corporate Counsel and EMS CQI Consultant for Girard & Associates, Inc., a national EMS continuous quality improvement firm. There, he collaborates in the design of EMS CQI risk-reduction and audit systems, develops policy, and teaches The G&A Way methodology — a structured, data-driven approach to CQI that identifies high-risk patterns in prehospital care and “coaches up” providers and agencies before minor issues become major problems.

A longtime EMS leader, Kevin previously served as Executive Director of Webster EMS, where he transformed an on-call ambulance department into a full-time, accredited paramedic service. His career includes senior compliance and privacy roles at major health systems such as Hartford HealthCare, Yale New Haven Health, Steward Health Care, and Accountable Care Associates, where he led enterprise-level privacy and compliance programs.

Kevin’s leadership foundation was shaped at the U.S. Fire Administration’s National Fire Academy in Emmitsburg, Maryland, where he completed multiple programs in EMS Management, Leadership, and Special Operations. He has also served as a Commission on Accreditation of Ambulance Services (CAAS) site reviewer since 1996, evaluating ambulance services nationwide for compliance with national accreditation standards.

Kevin co-hosts The G&A Way EMS CQI Podcast, is a frequent national speaker on EMS risk management, and remains a trusted advocate for first responders facing legal, clinical, or administrative challenges.

Kevin holds a Juris Doctor from Western New England College School of Law, a Master of Public Administration from Northeastern University, and a Bachelor of Science from the University of Massachusetts–Boston. He is admitted to practice before the Supreme Court of the United States, the U.S. Court of Appeals for the First Circuit, the U.S. District Court for the District of Massachusetts, and all courts of the Commonwealth of Massachusetts.